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CLIENT SERVICES

Position Location Description Skills/Qualifications Schedule Hrs/Week
Client Services Volunteer IISTL and/or in community Assist staff in preparing for and serving newly arrived refugees. Volunteer roles include home setup, grocery shopping, donation and supply sorting & distribution, home visits to refugees, babysitting, chaperoning field trips, teaching bus use, & administrative assistance. Volunteers may take on one or more roles, and roles may emerge or change with resettlement needs. Vary according to task. Some examples: -- respect for cultural differences and institutional boundaries (all) -- patience (all) -- computer use and attention to detail -- comfort with nonverbal communication -- ability to walk, stand, take stairs, lift, carry Weekdays, daytime for most roles. Home visits: weekdays, late afternoon/early evening. Some fixed schedules, some flexible. Vary, depending on task. Home visits = 1 hr/wk x 4 weeks. Home setup = +/- 3 hours. Babysitting, office work typically 3-hour shifts with some flexibility.


ECONOMIC DEVELOPMENT

Position Location Description Skills/Qualifications Schedule Hrs/Week
Financial Education Workshop Instructor IISTL Motivated and qualified individuals will help instruct pre-conceived financial literacy classes focusing on banking, budgeting, credit, and consumer skills. Familiarity with basic financial skills, working with financial institutions, and skills for building/maintaining good credit; dependable and punctual a plus; tutoring or teaching experience a plus. Ability to work with minimal supervision with individuals with limited English proficiency.   Flexible, 4 week sessions based around instructor schedule. 2 hour shifts


EDUCATION

Position Location Description Skills/Qualifications Schedule Hrs/Week
Literacy Citizenship Tutor IISTL Patient volunteers needed to tutor adults in our Literacy Citizenship classes.  Responsibilities include working with small groups of low-literacy students on the knowledge needed to pass the citizenship interview and on basic English literacy skills, using structured lessons prepared and guided by the lead instructor. Patient, motivated, native proficiency in English. Ability to work well with others and to take direction. Desire to work with other cultures and to assist clients with limited English proficiency. Dependable and punctual. Cultural sensitivity and flexibility essential. Experience teaching or tutoring is a plus. All applicants will complete both a general volunteer orientation and position-specific training with the Education Department. Year round, one or more days a week Mon-Wed, 1-3:30 pm or Mon-Wed, 6-8:00 pm
Teacher’s Aide – ESOL or Citizenship Classes IISTL Dependable volunteers needed to assist classroom instructors of adult ESOL and Citizenship classes. Responsibilities include helping with preparation and implementation of lessons, and assisting individual students or groups with English and/or Citizenship practice under the guidance of the instructor. Patient, motivated, native proficiency in English. Experience teaching or tutoring is a plus. Ability to work well with others and to take direction. Must be comfortable speaking in front of and working with large groups of students. Desire to work with other cultures. Dependable and punctual. Cultural sensitivity and flexibility essential. All applicants will complete both a general volunteer orientation and position-specific training with the Education Department. Year round, one or more days a week Mon-Fri, 9-12pm, Mon-Thurs, 1-3:30pm, or Mon-Wed 6-8:30 pm
Teacher’s Aide – Computer Classes IISTL Assist the instructor of an adult ESOL computer class. Responsibilities include giving training and responding to student questions on basic computer knowledge, ESL software and websites and helping with record keeping and student retention. Computer proficiency in MS Office and internet use, and ability to troubleshoot basic software and hardware issues. Ability to speak English well.  Tutoring or teaching experience a plus. Ability to work well with others and independently. Desire to work with other cultures. Dependable and punctual. Cultural sensitivity and flexibility essential. Experience teaching or tutoring is a plus. All applicants will complete both a general volunteer orientation and position-specific training with the Education Department.Patient, motivated, native proficiency in English. Experience teaching or tutoring is a plus. Ability to work well with others and to take direction. Must be comfortable speaking in front of and working with large groups of students. Desire to work with other cultures. Dependable and punctual. Cultural sensitivity and flexibility essential. All applicants will complete both a general volunteer orientation and position-specific training with the Education Department. Year round, one or more days a week Tues-Thurs, 4-5:30 pm


Social Work

Position Location Description Skills/Qualifications Schedule Hrs/Week
Social Work Volunteer IISTL Researching best practices on potential additional services in Social Work Department; Researching potential funding opportunities; Assisting with the development of curriculum Research skills & Writing skills Flexible, on going Flexible, on going


WORKFORCE SOLUTIONS

Position Location Description Skills/Qualifications Schedule Hrs/Week
CAIP - CAIP and Career Pathways Aide IISTL Telephone prospective participants using supplied data for CAIP (Career Advancement for International Professionals) and Career Pathways; Telephone existing participants to follow up, using supplied data for Career Pathways; Enter survey data collected in Excel spreadsheet Good communication skills; Ability to work with clients at varying levels of English proficiency and varying educational and professional backgrounds; Desire to work with people from other cultures; Dependable and punctual Flexible; 2 hours/week minimum Flexible; 2 hours/week minimum
CAIP - Career Advancement Connector IISTL Guest speaker opportunity where volunteer creates and delivers a one-hour presentation four our Career Advancement for International Professionals (CAIP) class. Topics should provide insight towards a specific aspect of the job searching process such as social media, interviewing, resumes, or recertification. Volunteers will provide the expertise on skills needed for a successful job search and work with the class instructor to create a presentation for the program. Passionate about working in the St. Louis region; experience teaching or presenting; desire to help individuals on their career path; knowledge of an aspect of the job search; desire to work with other cultures; dependable and punctual; cultural sensitivity and flexibility essential. Weekday evenings vary 2 hours
CAIP - Career Connector IISTL Serve as mentors for international professionals in our Career Advancement for International Professionals (CAIP) class. Volunteers will be paired with one student and work on knowledge needed to continue their professional job search in St. Louis. Volunteers will be matched with someone in a similar career field. Volunteers will connect with the student on agreed upon time and encourage the international professional in their job search. Patient, motivated individuals with over 5 years of professional experience in a field; native speaker proficiency in English; ability to work well with others; desire to work with other cultures and to assist clients with job search; dependable and punctual; cultural sensitivity and flexibility essential. Classes run year round. Volunteers are placed on an as-needed basis. 1-2 hours weekly
CAIP - Researcher IISTL To research training requirements, qualifications, examinations required, cost and time requirements, credentialing, etc., for a specific professional area; Create documents, following provided protocol, that describe how clients with or without a degree/certificate or previous experience in a professional area would qualify for a specific job Knowledge of, or willingness to acquire knowledge of, one or more of the following professional fields: health care, engineering, education, computer science, social work, accounting/finance, construction, automotive, business management/entrepreneurship, hospitality, translation/interpretation, cosmetology, law, animal science; Comfort and facility with Internet research, information synthesis and reporting, keyboarding; Familiarity with Microsoft Word Flexible Flexible
Job Counseling Aide IISTL Assist clients with mock interviews, résumé development & job applications (generally online). Help clients develop skills to do these tasks on own. Can work with a team, has appropriate boundaries with clients, culturally aware & sensitive, effective communicator, basic computer skills. M-F, flexible, prefer afternoons 2-4 hours
Job Developer Aide Work from home Contact (via email or telephone) prospective employers to collect information about open positions. Will be given appropriate tools & forms to complete tasks, after training at IISTL. Can work independently. Demonstrates discretion & good judgement when communicating with employers. Basic computer skills. M-F, flexible, prefer afternoons  
Mock Interviewer (CAIP, regular opportunity as well) IISTL Practice interviews with international professionals and provide essential feedback on their progress. Volunteers will provide expertise on skills needed for interviewing and facilitate mock interview with students using structured lessons prepared by the staff. Passionate about working in the St. Louis region; Human Resources experience preferred; desire to help individuals on their career path; desire to work with other cultures; dependable and punctual; cultural sensitivity and flexibility essential. Weekday evenings year round.  
Skills Training Classroom Aide IISTL Assist in job training programs (in English) to help clients prepare for jobs in hospitality-related fields. Help clients learn vocabulary, skills & concepts to prepare for positions. Flexible & patient. Previous experience teaching non-English language learners. Experience in teaching small groups is a plus. Days vary, kitchen training once/month, housekeeping one week per month 3 hour shift
Work Prep Classroom Aide IISTL Provide support to instructor, which teaches basic information about U.S. work culture & expectations. Assist with taking attendance, printing class materials & helping with clients in small groups . Basic computer skills, well organized, attentive to detail, flexible. Previous experience teaching non-English language learners. Experience in teaching small groups is a plus. Tuesdays 1 – 3:30 p.m. 2 ½ hours


EPISODIC EVENTS & GROUP OPPORTUNITIES


(Must contact IISTL to coordinate with times and needs for specific dates)
Position Location Description Skills/Qualifications Schedule Hrs/Week
Community Potlucks IISTL Groups willing and able to prepare and provide food for approximately 200 New Americans. Prepare food for approximately 200 New Americans, and engage with the international community at the Institute. Each potluck will look to utilize 5-6 groups. All paper products and drinks to be provided by IISTL. 7/28, 9/29 Begins at 12 pm
Donation Drives IISTL & Community Household and monetary donations are always welcome. If you are looking to hold a donation drive, visit the website for the most up-to-date needs. Household and Personal Item Wish List    
International Institute's Festival of Nations Tower Grove Park Nearly 700 volunteers are needed to make the Festival of Nations a success each year. Volunteer with co-workers, family or friends for a fun filled day! Descriptions of available positions and sign-up is listed on website: www.festivalofnationsstl.org. August 26-28